A leading private research university partnered with Platinum Salesforce Consulting agency DEG to re-platform its student organization portal on Salesforce Experience Cloud community.
Each new school year invites college students to take a leap and begin their adventure. Often, it’s not the school itself, but rather the clubs and organizations students join and the people they meet that create an impact on their lives.
In the digital age, these students rely on the universities they attend to provide online resources for learning about these opportunities and connecting them with campus life. That’s why one New York university set out to update its student portal before the 2020 fall semester began.
A leading private research university partnered with Platinum Salesforce Consulting agency DEG to re-platform its student organization portal and build a user-friendly Salesforce Experience Cloud community for all students.
Understanding both the student and administrative needs of the portal was key to the project’s success. The university and DEG identified any pain points in the current student organization portal they wanted addressed in the new portal on Salesforce Experience Cloud. DEG also crafted a process for continuous communication between the developers and university decision makers, as well as one-week sprints for implementation and feedback to ensure the new portal met the university’s needs.