How Training Works
When you sign up for a Salesforce Marketing Cloud training with DEG, you tell us what you need. From there, DEG trainers cover all aspects of the tools you need to know how to use. You’ll be trained in your specific platform environment, meaning you’ll receive hands-on instruction in the same view settings you’ll use every day in the Marketing Cloud.
It starts with a discovery call where we learn what you want to do in Salesforce Marketing Cloud. You share your goals and we tailor the training sessions to fit your wants and needs.
After the discovery call our training specialists will develop training materials which will be used as a guide for the training session.
During your session(s), we’ll breakdown the material into easy bites. You’ll learn exactly what you need to in order to create templates, upload image libraries, build content and campaigns, segment audiences, track sends and engagement, or generate reports. We’ll provide hands-on training, walking you through the platform and tools so you know what to do to get the job done. Additionally, upon completion of your training session we will provide you a copy of all materials that were covered.
With this completely customized curriculum, we’ll walk through everything together ensuring that the investment made in your employees empowers them with the knowledge and skillset to better connect with your customers.